Shipping & Terms

WHEN WILL MY ORDER SHIP?

Because all Wiener Glanz. Pieces are handmade to order, we cannot guarantee exact shipping dates. Depending on your location, you can expect your piece to deliver within 10 business days from the purchase date.

An email notification with your tracking number will be sent out when your order ships.

WHAT IF I NEED TO CHANGE MY SHIPPING ADDRESS?

If you need to change your shipping address before your order is shipped, please promptly email hi@wienerglanz.com. If your order is already in transit, please contact the carrier and reference your tracking number for any special delivery requests.

RETURNS, CHANGES, AND CANCELLATIONS

All Wiener Glanz pieces are handmade to order, so please consider this as you finalise your selection. If you are unhappy with your purchase, or would like to change your selection, please convey your concern within 7 days of your order's receipt via hi@wienerglanz.com.